GraphicRiver

The client sent me a 30+MB file that my mail server could not support. I suggested he send the file via You Send It.

Client: I have not had time to do that. 

I must say, I find it very strange that you don’t have the equipment to open a simple picture.  How can I be trusting you with my website, when you don’t have the ability to even open and post a picture?  I’m very confused by this.  Also, I do pay you to build and maintain the site, and so you should have the equipment necessary to do so.  It is implied that you SHOULD have and understand the equipment and programs needed to develop, support and protect the sites you are responsible for.  Then you tell me you can’t open a picture?  That does not sit well with me.

Do you understand my growing concern?